Contact GoalShop

Contact GoalShop

Need help with an order, delivery question, return request or product detail? Email us and we will get back to you as soon as possible.

Email: chanceandcharm2025@gmail.com

Business address:
49a Eyre Lane
Sheffield S1 4RB
United Kingdom

For order support

Please include your order number, the email address used at checkout and a short description of the issue. This helps us find your order faster.

For returns

Please include photos if the item arrived damaged or incorrect. For hygiene reasons, opened or used face paint cannot usually be returned unless it is faulty, damaged or incorrect.

For product questions

If you are unsure which nation colour to choose, need help before ordering or have a question about using the product, send us a message.

Response time

We aim to reply as soon as possible during business days. During busy tournament periods, replies may take slightly longer.